Frequently Asked Questions
IS THE COST PER PASSENGER?
The price is per boat. Most of our boats will hold up to 6-7 passengers but you can see the maximum capacity for each boat in the boat details section of the site.
WHAT IF I DONT KNOW HOW TO SWIM?
You are NOT required to know how to swim. You are provided proper life jackets prior to boarding the boat should you request one. There are always lifejackets onboard for anyone who may need them!
IS THERE ANY SECURITY DEPOSIT?
You are responsible for any damages caused to the equipment while you are using it. However, we DO NOT hold the money from your card.
CAN I RENT A BOAT WITHOUT A CAPTAIN?
No Sorry but we only provide tours with a Captain. This helps you to sit back and enjoy the beautiful waters of Miami without any responsibility.
HOW OLD DO I HAVE TO BE TO RENT?
Must be 18 years of age and have proper government issued ID with birth-date.
CAN I BRING MY KIDS?
Absolutely. Parents bringing their children and the kids friends are allowed and will maintain responsibility for them at all times.
CAN I BRING FOOD & DRINKS ABOARD?
Of Course. We do provide a cooler with Ice Cold Water. Our Captain can also make a stop to a restaurant on the water in the case you and your guests get hungry.
WILL MUSIC BE PROVIDED?
Our Jetboat is equipped with state of the art Bluetooth Speakers that are loud enough for each and every person to hear regardless of your seating arrangement.
WHAT IS THE CHARGE FOR FUEL?
No fuel charges. All our prices include captain and fuel. If you feel the Captain did a great job you are welcome to tip the Captain.
Weather cancellations are made solely at the discretion of South Beach Boats Rentals and are only made on the day of the rental. Should the captain feel that weather will not permit for the scheduled time of your charter, the captain will notify the client 1 hour prior to departure and will reschedule for a later time or day. Please note that “a chance of showers tomorrow” does not qualify for next day cancellation. If you are already out on the boat, we are not responsible for weather changes. If weather conditions become unsafe such as moderate rain lasting more than 45 minutes, lightning, we will return to the marina immediately. In the case that weather conditions become unsafe, a credit for the remaining balance not used will be issued to the renter to be used on another date.
Cancellations must be done 72 hours prior to your reservation date to get a full refund. Cancellations done after 72 hours of your reservation date will be charged the full fee.
Passengers are fully responsible for any damages that occur on the boat during their time of use on it. Should damages occur, the credit card on file will be charged for the damages. Each boat is inspected prior to departure from the docks and upon return, if any damages have occurred the renter will incur charges for the repairs.
RULES OF CONDUCT:
Violation of the rules and regulations will lead to discretionary sanctions.
- Our captain reserves the right to return to the marina if passengers conduct themselves inappropriately. No verbal or physical abuse will be tolerated. No exceptions.
- Smoking is NOT permitted on the boat. However, smoking is permitted at the Private Island only.
- Passengers who bring and/or consume alcoholic beverages must be 21+ years old with a valid ID
WHAT IF MY QUESTIONS HAVEN’T BEEN ANSWERED?
Please contact us via email or calling us.